What payment method can I use to make my purchase?

We accept the following payment methods: Visa, Visa Electron, Mastercard, American Express and Paypal.

Why has my credit card been rejected?

Your card may be rejected for one of the following reasons:

• The card may have expired. Check that your card has not expired.
• The card may have reached its limit. Check with your bank that your card has not exceeded the amount allowed for purchases.
• Maybe the details were entered incorrectly. Check that the details have been entered correctly for all fields.

Can I have an invoice in my company name?

Yes. Simply select the COMPANY option under personal details and complete the financial details requested .

Can I order Tax-free?

No, this is not possible as Tax Free only applies to items bought in store and transported by you.

Is it safe to use my credit card online?

Yes, the details are transmitted by SSL encryption method. For payments with Visa and Mastercard only SET transactions are accepted (Secure Electronic Transaction). After checking that the card is connected to the SET system, the system will contact the issuing bank for the customer to authorize the purchase. When the bank confirms the authenticity, the card will be charged. Otherwise the order will be cancelled.