Client Support | Oysho

Sale of goods through this web page is carried out under the trading name OYSHO by FASHION RETAIL, S.A., a Spanish company with registered address at Avda. de la Diputación, Edificio Inditex, 15142 Arteixo (A Coruña), registered in the Mercantile Registry of A Coruña, in Volume 3,425, General Section, Page 49, Sheet C-47,731, entry 1

Here we'll answer any questions you may have about our online sales service.

Telephone: 0 800 784 09
Fax: +34 93 766 75 00
From Monday to Friday, from 10:00 till 18:00 h

If you think that, as a consumer, your rights have been infringed , you may fill a complaint by sending an e-mail to contact_be@oysho.com with a view to requesting an amicable settlement. If the sale has taken place on-line through our site web, we inform you that, in accordance with Regulation (EC) N° 524/2013, you are also entitled to pursuing an out-of-court settlement of our dispute through the EU on-line dispute resolution platform accessible at the internet address http://ec.europa.eu/consumers/odr.

You may also contact the Belgian ombudsman service for consumers, North Gate II, Boulevard du Roi Albert II, 8 1000 Brussels ( tel. 02 702 52 20 – Fax 02 808 71 29- e-mail: contact@mediationconsommateur.be – web site accessible at the internet address http://www.mediationconsommateur.be).

You can also communicate via the Mediation Service for the Consumer:
North Gate II
Boulevard du Roi Albert II 8
1000 Bruxelles
Tel : 02 702 52 20
Fax : 02 808 71 29
E-mail : contact@consumerombudsman.be
Website : http://www.consumentenombudsdienst.be/nl

Contact form

Here we'll answer all your queries and comments about our organisation and services.

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