Delivery information
*During Sales Period and Special offers, delivery times may increase.
Return information
Returns from store FREE
Returns from home FREE
You can request a home collection via the section home return in MY ACCOUNT. You have 1 month from when you are sent the email confirming shipment.
Drop off returns FREE
You may request to return at a drop point from the ‘Return at a Drop Point’ section, under MY ACCOUNT. You have access to a wide network of drop points which you can consult here, and 1 month from the date of shipment to return an item.
More information regarding our return and exchange policy.
Can we help you? Here we'll answer any questions you may have about our online sales service. Our customer service is available in English only From Monday to Friday, from 10:00 to 18:00h