Korduma kippuvad küsimused

Kus on mul võimalik oma tellitud kaup kätte saada?

Saate selle tellida soovitud aadressile: koju, pakiautomaati, tööle jne (välja arvatud postkontoris asuvasse postkasti).

Kui kiiresti minu tellitud kaup kohale jõuab?

Standarsaadetis jõuab kohale 3 kuni 4 tööpäeva jooksul. Kiirsaadetis jõuab kohale 1 kuni 2 tööpäeva jooksul. Soodusmüükide perioodil võib kohaletoimetamise aeg pikeneda.”

Can I track the status of my order?

Yes. Go to the “orders placed” section in your account and you’ll be able to see the status of your order in real time. If you placed your order as a guest, we recommend you check the status of your order via the notifications we send to your email address

How do I return an item?

You shall send back the goods to Spedimex - Sosnowiec 15a, 95-010 Stryków (Poland) including a print-out of the E-ticket attached to the Shipment Confirmation. Remember that you will be responsible of the direct cost of returning the goods. If you return the product to us at our expense, we will be entitled to charge you for the direct cost we incur as a result. You will be refunded by the same payment method used, and the refund period will depend on your bank.

When will I receive my refund?

After approving the refund (the articles must be in perfect condition and be labelled) you will receive a confirmation email telling you that the amount will be paid into your account in a few days. Remember that the refund to a credit card always depends on the bank.