Help Center | OYSHO España - Canarias

Customer service

Can we help you?

MY ACCOUNT

MY ACCOUNT

How do I create an account and what information is registered there?
How can I modify my personal details?
How do I recover my forgotten password?

ORDERS

ORDERS

In which markets can I shop online?
Which languages are available for browsing?
Which steps should I follow to place an order on Oysho.com?

PAYMENT

PAYMENT

Which payment methods can I use to make my purchase?
Is it secure to shop on the OYSHO.COM website?
Why would my credit card be declined?

SHIPMENTS

SHIPMENTS

Where can I receive my order?
How long will it take for my order to arrive?
How much does delivery cost?

EXCHANGES & RETURNS

EXCHANGES & RETURNS

Can I return any item that I bought on OYSHO.COM?
What is the deadline for exchanges and returns?
Can I exchange my items?

PRODUCTS

PRODUCTS

How do I find a specific article?
Can I save my favorite items?
Are items marked "sold out" replaced?