At Oysho we believe in fostering sustainability.
The e-receipt is a way of minimising our impact on the environment and reducing paper consumption.
From now on you will only receive a digital receipt with your online orders.



The e-receipt will be attached to the confirmation email of your online order in PDF format.


You can find your e-receipts in
My Account > My Orders


Log in to the iOS Oysho app
Wallet > My purchases
My Account > My Orders
 If you are an Android user
My Account > My Orders

Simply show the QR code for the order being returned from your mobile, as no physical receipt is needed.
*If you prefer, you can also print your e-receipt to present it at the till.

Select the items you wish to return in
My Account > Home collection return
*This option is not available for online orders that were paid for in store.