E-Ticket The new digital receipt

At Oysho we believe in fostering sustainability.

The e-receipt is a way of minimising our impact on the environment and reducing paper consumption. 

From now on you will only receive a digital receipt with your online orders.

How do I find my digital receipt?  
EMAIL 

The e-receipt will be attached to the confirmation email of your online order in PDF format.

WEBSITE 

You can find your e-receipts in

My Account > My Orders

APP iOS / Android 

Log in to the iOS Oysho app 

Wallet > My purchases 

My Account > My Orders

 

If you are an Android user 

My Account > My Orders

How do I exchange or return an item?  
In store

Simply show the QR code for the order being returned from your mobile, as no physical receipt is needed.

*If you prefer, you can also print your e-receipt to present it at the till.

From home

Select the items you wish to return in 

My Account > Home collection return

*This option is not available for online orders that were paid for in store.