In 2-5 working days
In 2-4 working days
In 1-2 working days
In 3-5 working days
Same Day (Monday to Friday) for all the orders placed before 12PM. Only in Ciudad de México, Huixquilucan de Degollado, Naucalpan de Juárezm and Tlalnepantla de Ba
You have 30 days from when you are sent the email confirming shipment
You can do returns in any store in the same country of purchase. You have 30 days from the date of shipment.
You may request to return at a drop off from the "Return at a Drop Off" section, under MY ACCOUNT. You have access to a wide network of drop points which you can consult here. You have 30 days from the email confirming shipment.
More information regarding our return and exchange policy.
During Sales Period and Special offers, delivery times may increase.
Can we help you?
Here we'll answer any questions you may have about our online sales service.01 800 283 4389 email@example.com From Monday to Friday, from 9:00 till 18:00h