Delivery information*During Sales Period and Special offers, delivery times may increase.
Return informationYou have one month from when you are sent the email confirming shipment.
Returns from storeFREE
You can do returns in any store in the same country of purchase. You have 1 month from the date of shipment.
Returns from homeFREE
You can request a home collection via the section home return in MY ACCOUNT. You have 1 month from the date of shipment.
Drop off returnsFREE
You may request to return at a drop point from the ‘Return at a Drop Point’ section, under MY ACCOUNT. You have access to a network of drop points which you can consult here. You have 1 month from when you are sent the email confirming shipment.
Can we help you?Here we'll answer any questions you may have about our online sales service.Chat: Monday to Friday from 09:00 to 21:00 Moscow timeTelephone: Monday to Friday from 09:00 to 18:00 hours Moscow time