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      Can we help you?

      Here we'll answer any questions you may have about our online sales service.

      Free Telephone:
      From Monday to Friday, from 9:00 to 21:00 h Moscow time

      Due to the current situation, our lines are open from 9:00 to 18:00 from Monday to Friday, Moscow time.

      Technical details

        Delivery information

        FREE DELIVERY until Sunday 31/05
        This information may vary in promotional periods.

        *The delivery to store and drop-off point options are unavailable at the moment.

        *The home delivery option may be subject to delays

        *Return periods will be extended to 30 days after our stores re-open

        Return information

        Returns from store FREE
        You can do returns in any store in the same country of purchase. You have 1 month from the date of shipment.
        Returns from home FREE
        You can request a home collection via the section home return in MY ACCOUNT. You have 1 month from the date of shipment.
        Drop off return FREE
        If you want, you may also make your return by going to one of the available Drop Off Points. You have access to a network of drop points which you can consult here, and 1 month from the date of shipment to return an item.

        Oysho will donate 50% of the price of every bra to various projects dedicated to the fight against breast cancer. If you’d like to receive more information on this initiative, please contact comunicacionoysho@oysho.com

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