Question 1

Gift Card

Accepted Answer

You can buy a virtual gift card by clicking here. Returns You can return a virtual gift card within a period of 30 days from the date of delivery to the recipient’s email. Activation and balance check Activate it by clicking here. Check the balance by clicking here. Refunds If you make a return for an online purchase using a gift card, you’ll receive the refund on a new voucher card that will be sent to the email address used when placing the order.

Question 2

Personalised message

Accepted Answer

You can include a personalised message (max. 200-250 characters) with your gift order from your basket by clicking on “Message” in the gift options in the basket.

Question 3

Gift wrapping

Accepted Answer

By selecting the “Gift envelope” option in the gift options in your basket, you’ll be able to: Send the order gift-wrapped Include the gift envelope without wrapping The cost of the gift envelope is 1,00 LEI. *The largest envelope size available is the following: 50 x 55 x 6 cm

Gift experience

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