Question 1

How can I check in-store availability on the website?

Accepted Answer

You can check stock availability on the website or the app by selecting the option “Availability in-store” for each item. Please note that this option isn’t available for discounted items during promotional periods. If it’s available in store and you can’t find it, please ask a member of our staff. In addition, OYSHO offers the option to check the stock only in your preferred store. To do this, activate the “Store Mode” from your app. If you want to place your order using the Store Mode, click here.

Question 2

Favorites

Accepted Answer

Choose your favorite products, add them to your list, and share them with your friends and family. To save them, click the bookmark icon that appears on each product page. If you want to view your favorites list, click here.

Question 3

Pricing policy

Accepted Answer

Oysho reserves the right to change product prices throughout the campaign. Online purchases The correct price is the one that appears during the checkout at the time of payment. Store purchases If there is a discrepancy between the price on the website and the label on the item, the correct price will be the one displayed at the purchase time.

Question 4

Care instructions

Accepted Answer

You can find the care instructions on each product page and item labeles. The care of your products varies according to the materials used in their manufacture, so we suggest you follow the instructions to maintain and extend their life.

Question 5

Guarantee

Accepted Answer

Our products are subject to strict controls to offer you the highest quality. Therefore, if you receive an item that doesn’t meet our standards, please contact us.

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